Home/How we work

How we work

Contracting, quality control and logistics — the unglamorous half of the business, and the half that decides whether your plant runs on Monday.

Contracting

Three ways to buy

Most customers start on spot to test the fuel and the service, then move to term once the boiler log looks the way they hoped.

Spot

Single loads or a short series at a fixed price, typically loading within five to ten working days of confirmation.

Term

Six or twelve months of scheduled deliveries, fixed or indexed, with an agreed tolerance on monthly volume so seasonal demand does not break the contract.

Managed supply

We take responsibility for keeping a silo or tank above an agreed level, monitor consumption and schedule deliveries ourselves. You stop placing orders.

Quality

Tested before it leaves, not after it fails

Off-spec fuel is expensive twice: once when you buy it, and again when it fouls a grate or clogs a filter.

  • Solid fuels: moisture, net calorific value, ash content and melting behaviour, particle size distribution, chlorine and sulphur
  • Liquid fuels: density, cetane number, cold filter plugging point, water and sediment, acid value, oxidation stability
  • Independent laboratories for referee analysis whenever a result is contested
  • Retained samples from every consignment, kept for the contract period

Logistics

Every way we can get it to you

Road, container, vessel or grid — chosen for the fuel and the distance, not for whatever happens to be available.

Walking-floor trailers

Bulk chips, residues and low-density biomass. Self-discharging, so you do not need a tipping facility on site.

Tippers & bulk tankers

Pellets, olive stone and shells. Pneumatic discharge available where the silo requires it.

ADR road tankers

HVO, biodiesel and bioethanol in compartmented tankers with calibrated metering at discharge.

Cryogenic units

Bio-LNG at −162 °C to your station or plant, with ADR-certified equipment and drivers.

Container & short sea

20 ft and 40 ft export lots and coastal parcels through Atlantic, Mediterranean and North Sea ports.

Grid & registry transfer

Biomethane delivered through the gas network with Guarantees of Origin transferred in the relevant national registry.

Common questions

How quickly can you deliver a first load?
For standard biomass and liquid biofuels, typically five to ten working days from a confirmed order. Bio-LNG and non-standard specifications need longer — we will tell you the real date, not the one you want to hear.
Who carries the risk in transit?
It depends on the Incoterm. We quote DAP or DDP by default, which keeps the risk with us until the fuel is at your gate. FCA and FOB are available if you prefer to control the movement yourself.
Where do you deliver?
Across the European Union. We source from producers in several countries and deliver by road, container and short sea, plus registry transfer for gas products. Tell us the delivery point and we will say plainly whether it is a route we run ourselves or one we arrange through a partner.

Tell us what you burn.
We’ll tell you what can replace it.

Send us your current fuel, your annual volume and your delivery point. You get a specification, an indicative price and a logistics plan — usually within two working days.